[Jirafa Junk Removal LLC] Privacy Policy
Privacy Policy
Effective Date: June 29, 2025
At Jirafa Junk Removal LLC, your privacy matters. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it when you visit our website, contact us, or use our services.
We are committed to maintaining your trust and protecting your data. If you have any questions, feel free to contact us at info@jirafajunkremoval.com.
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1. Who We Are
Jirafa Junk Removal LLC is a junk removal company based in El Paso, TX, offering residential and commercial junk hauling services. Our website is powered by Tailor Brands and may collect data through various channels including Google Ads, Facebook Lead Forms, and Housecall Pro.
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2. What Personal Information We Collect
We collect personal information when you interact with our website or ads, including:
Full Name
Phone Number
Email Address
Street Address (for service requests or estimates)
Any photos you upload or send us (via messaging or contact forms)
IP Address, browser type, and device info (automatically collected)
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3. How We Collect Your Information
We may collect your data through the following methods:
Contact forms on our website
Google or Facebook ads (Lead Forms or Messenger)
Facebook Business Suite conversations
Text messages or phone calls
Housecall Pro, if you book a job or request a quote
Google Analytics, which tracks basic website behavior anonymously
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4. Why We Collect Your Information
We collect and use your information only for business-related purposes:
To respond to your service requests or estimate inquiries
To schedule junk removal jobs and send confirmations
To improve website performance and customer experience
To protect against fraud and maintain security
We do not send promotional emails, newsletters, or offers.
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5. Use of Third-Party Services
We work with the following third-party services that may access or process your data:
• Google Analytics
Used to analyze site traffic and performance.
Learn more
• Facebook Business Tools
Used to manage ad interactions and messenger conversations.
Learn more
• Housecall Pro
Used for scheduling, estimates, and managing customer jobs.
Learn more
• Tailor Brands Website Platform
Provides our website hosting and site-building tools.
Each third-party service operates under its own privacy policy.
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6. How We Store and Protect Your Data
We use standard industry tools to protect your data and ensure it's not lost, accessed without authorization, or misused. However, no method is 100% secure, and you acknowledge this risk when submitting information online.
We do not sell, rent, or share your data with marketers or unrelated third parties.
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7. How Long We Keep Your Data
We only keep your personal data as long as needed:
To provide junk removal services
For tax or legal obligations
Or until you request we delete it
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8. Your Rights
You have the right to:
Ask what personal data we have about you
Request corrections or updates
Request your data be deleted from our records
To exercise these rights, email us at info@jirafajunkremoval.com
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9. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect information from anyone in that age group.
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10. Changes to This Policy
We may update this Privacy Policy occasionally to reflect new tools or changes in the law. If we do, the new policy will be posted here with the updated effective date.
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11. Contact Information
For any privacy-related questions, contact us at:
info@jirafajunkremoval.com
(915) 412-1114
El Paso, TX